Electrical · Field service software
Electrical contractor software that keeps scope, schedule, and billing aligned
The scope you agreed on, the crew you scheduled, and the invoice you send should tell the same story. Tradecraft keeps the business side of electrical work connected.
Shop plan from $199/mo, billed monthly. Unlimited technicians. See plans
- Unlimited technicians on every plan
- AI answers calls and chat while the crew is on site
- Quotes with labor and materials itemized
- Documents and e-signatures attached to the job
- QuickBooks Online
- Xero
- Google Calendar
- Google Business Profile
- Tradecraft Voice mobile app
Electrical service software vs. estimating and design tools
Electrical contractor software, in the sense this page uses, runs the business side of service and small-project work: capturing the request, agreeing on scope, scheduling the crew, keeping documents with the job, and sending the invoice. It is different from estimating software that counts conduit and applies labor units, and different again from design and code-compliance tools. Those stay with your estimator and your engineer.
The failure mode in electrical service work is drift. A customer asks for six recessed lights and, on site, adds a dimmer and a new circuit for the garage. If the scope change lives in a text message, the quote, the schedule, and the invoice stop matching. Software earns its keep when the change is recorded on the job, the quote is revised, and the invoice reflects what was actually installed.
How electrical contractors use Tradecraft
Win the work
Keep the request and the scope together from the first call
A homeowner calls about flickering lights and a breaker that keeps tripping. A property manager emails about adding circuits for a new tenant. Tradecraft's AI voice and chat agent answers when the crew is on site, collects the details you configure, and books a visit into the windows you allow. The request becomes a job with notes the whole team can see, so the scope conversation starts from what the customer actually said.
- One agent across phone, website chat, and text
- Captures the symptom or the requested work, the property type, and availability
- Books into your real availability instead of a callback list
- Job notes hold the first description so scope changes are visible later
Who decides: You define what the agent asks and which windows it can book. Your office reviews each job before an electrician is assigned.
- Inbound call
Breaker trips when the dryer and microwave run together
- Single-family home, 1970s panel
- Weekday mornings work best
- New job
Troubleshooting visit
- First description saved in job notes
- Status: unassigned
- Office
Ready for the schedule board
- Property details visible to the team
- No callback needed for basics
Run the day
Coordinate the crew without losing the rest of the board
Two electricians are on a panel upgrade that will take the whole day. A third is running service calls. The schedule board shows all of it, with a crew view for the multi-person job and an unassigned view for new work. When a service call lands, the dispatch copilot scores active electricians on skills, distance, and workload and writes a recommendation with the reasons. Your dispatcher applies it or picks someone else.
- Crew view for jobs that need more than one electrician
- Live map with electrician and job locations
- Recommendations explain why an electrician was suggested
- Team chat with rooms and mentions for the office and the trucks
Who decides: Recommendations are suggestions. The copilot never assigns on its own; your dispatcher applies every assignment. Skills data helps match work; it does not verify a license or authorization.
- Crew job
Panel upgrade, two electricians, all day
- Do not disturb
- Inspection scheduled by the contractor
- Recommendation
Suggested: Sam for the tripping breaker
- Residential troubleshooting
- Twelve minutes away
- Open after 10 am
- Dispatcher
Apply and keep the crew intact
- Assignment recorded with who made it
- Customer notified
Finish the job
Make the agreed work explicit before anyone bills for it
After the site visit, build the quote from your pricebook with labor and materials as separate lines. For a lighting upgrade, that is the fixtures, the dimmers, the wire, and the hours. If the customer adds a circuit for the garage, revise the quote so the change is on paper. Send it, mark a preferred option if you offer more than one, and convert the accepted option to an invoice with one action.
- Labor and materials as separate line items from your pricebook
- Good, Better, Best options when a choice helps the customer
- Revise and resend when the scope changes
- The accepted option becomes the invoice without retyping
Who decides: Your electrician sets the scope and your prices apply. Tradecraft does not calculate loads, size services, or check code.
- Quote v1
Six recessed lights and two dimmers
- Fixtures, wire, labor itemized
- Sent Monday
- Scope change
Customer adds a garage circuit
- Recorded in job notes
- Quote revised and resent
- Accepted
Quote v2 converts to the invoice
- Same line items
- Linked to the job
Finish the job
Keep field notes and documents connected to the office
Electricians add job notes and photos from the Tradecraft Voice mobile app, so the office sees the panel label, the finished work, and anything unexpected as the job closes. Agreements, change acknowledgments, and completion forms can be found, generated, revised, and sent for e-signature from the same job. The invoice goes out with an online payment link and its status is visible until it is paid.
- Job notes and photos from the field, visible to the office
- Find, generate, revise, and send documents with e-signature
- Online payments through Stripe with invoice status tracking
- Customer history: jobs, quotes, documents, and invoices in one record
Who decides: Your team decides what documents to send and when. Tradecraft stores and routes them; it does not certify the work or replace an inspection.
- Field
Photos of the finished panel and lighting
- Panel schedule photo attached
- Notes on the added circuit
- Documents
Change acknowledgment signed electronically
- Version kept with the job
- Signed copy attached
- Invoice
Sent with a payment link
- Status: pending, then paid
- Receipt delivered
Example workflow
Example workflow: a lighting upgrade that grows on site
A fictional week for a three-truck electrical contractor. Names and details are illustrative. Each step is something Tradecraft does today.
The request arrives by website chat
A homeowner wants six recessed lights in the living room. The AI agent collects the room size, the ceiling type, and available mornings, and books a site visit.
The electrician reviews the site
On the visit he adds photos of the ceiling and the panel to the job and notes there is room for a new circuit.
The contractor sends the quote
Fixtures, dimmers, wire, and labor are itemized from the pricebook. The customer accepts and the job is scheduled for the following Tuesday.
The scope changes on installation day
The customer asks for a dedicated circuit in the garage. The electrician records the change in job notes and the office revises the quote. The customer accepts the revision by e-signature before the extra work starts.
The crew is coordinated around the change
The dispatcher extends the job and moves a small afternoon service call to the third electrician using a dispatch recommendation.
Close-out and documents
Photos of the finished work and the updated panel label are added from the mobile app. A completion form is generated and signed on site.
The invoice matches the work
The accepted revised quote converts to the invoice, which is sent with a payment link and paid online within the week.
See this Electrical workflow with your own jobs
Bring a real week from your shop. We will walk through intake, the schedule board, quotes, and invoices using your scenario.
What Tradecraft does not do for electrical contractors
Tradecraft runs the business side of electrical work. It is not a substitute for the technical tools of the trade.
- It does not perform load calculations, size services or feeders, or check work against the electrical code.
- It is not a plan takeoff or labor-unit estimating system for bid work. Your estimator's tools stay in place for that.
- It does not replace permits or inspections, and it does not certify that work is compliant.
- Skills recorded on technicians help match jobs. They do not verify licenses or authorizations; that is your responsibility.
- Outbound AI follow-up calls, the fleet console, and the bid desk are Business plan features. AI usage beyond the included monthly credits is billed as additional usage.
How to choose electrical contractor software
Use these questions with every vendor, including us. Tradecraft's honest answers are beside each one.
- Is it built for service and small-project work, or for bid estimating?
- Tradecraft: Service and small-project operations. Tradecraft is not a takeoff or labor-unit estimating tool.
- Can a multi-person crew job and single-electrician service calls share one board?
- Tradecraft: Yes. Crew view, unassigned view, and a live map on one schedule board.
- Can we itemize labor and materials on quotes?
- Tradecraft: Yes, from your pricebook, with optional Good, Better, Best presentation.
- What happens when the scope changes on site?
- Tradecraft: Record it in job notes, revise the quote, resend it, and convert the accepted version to the invoice.
- Can documents and signatures stay with the job?
- Tradecraft: Yes. Find, generate, revise, and send documents for e-signature from the job record.
- Does the price rise with every electrician?
- Tradecraft: No. Technicians are unlimited. You pay for office seats: 3 on Shop, 10 on Business.
- How is AI usage billed?
- Tradecraft: Included credits each month, 1,000 on Shop and 5,000 on Business, with additional usage metered after that.
- Does it connect to accounting and calendars?
- Tradecraft: QuickBooks Online, Xero, and Google Calendar are included on every plan.
How Tradecraft compares for electrical contractors
Electrical contractors often shortlist one of these. Each comparison explains where the other product fits and where Tradecraft fits better.
- Jobber alternativeUnlimited techs + AI OS vs per-user laddersJobber is commonly cited from about $39/mo for a solo Core plan, with higher Connect and Grow tiers as you add users and features. Choose Jobber for clean quoting and scheduling simplicity; choose Tradecraft when you want unlimited field techs and an AI-native OS without stacking AI add-ons.Read the comparison
- Simpro alternativeTrade AI OS vs project-heavy contractor ERPSimpro targets contractors with project, service, and job-costing depth; pricing is typically quote-led. Choose Simpro for large project-oriented contractor ERP needs; choose Tradecraft for AI-native service-ops without ERP weight.Read the comparison
- ServiceTitan alternativeAI OS flat fee vs enterprise per-tech quotesServiceTitan is the enterprise default for large HVAC/plumbing/electrical shops, commonly discussed with custom quotes often ranging roughly $145–$400 per user/month plus implementation fees. Choose ServiceTitan for deep multi-location enterprise modules; choose Tradecraft when you want AI-native ops without enterprise ACV and per-tech math.Read the comparison
Plans for electrical contractors
Flat platform fees billed monthly. Technicians are unlimited on every plan; you pay for office seats and get a pool of AI credits each month. AI usage beyond the pool is metered as additional usage, and card processing fees apply to online payments.
Shop
$199/mo
- Technicians
- Unlimited
- Office seats
- 3 office seats
- Included AI
- 1,000 AI credits per month
Inbound AI voice and chat agent, scheduling and dispatch recommendations, quotes, invoices, documents with e-signature, online payments, internal assistant, and team chat.
Business
$399/mo
- Technicians
- Unlimited
- Office seats
- 10 office seats
- Included AI
- 5,000 AI credits per month
Everything in Shop, plus outbound AI text and call follow-ups, the fleet console, the bid desk, advanced reports, and more integrations.
Enterprise plans have custom pricing and unlimited office seats. Full plan details and annual billing
Electrical questions, answered
Is Tradecraft built for electrical service work or for specialist estimating?
Service and small-project work. Tradecraft captures requests, schedules electricians and crews, builds quotes from your pricebook, keeps documents with the job, and sends invoices. It does not count conduit from drawings, apply labor units, or run load calculations. If most of your revenue is bid construction, you will still need an estimating tool alongside it.
Can I coordinate multiple electricians on the same scheduled job?
Yes. The schedule board has a crew view for jobs that need more than one electrician, alongside the unassigned view for new service calls and a live map. When a service call comes in during a crew job, the dispatch copilot recommends an available electrician with its reasons, and your dispatcher decides.
Can I prepare quotes with labor and materials separated?
Yes. Quotes are built from your pricebook with labor and materials as separate line items. You can offer Good, Better, and Best options, mark a preferred one, send the quote to the customer, and track its status. When the scope changes, revise the quote and resend it so the accepted version matches the work.
Can documents and signatures stay with the business workflow?
Yes. From the job record you can find, generate, revise, and send documents such as agreements, change acknowledgments, and completion forms for e-signature. Signed versions are kept with the job, and the customer record shows quotes, documents, and invoices together.
Does Tradecraft verify code compliance or replace design tools?
No. Tradecraft does not check work against the electrical code, size services, or produce designs, and it does not replace permits or inspections. It keeps the business records around the work: who asked for what, what was quoted, who did it, what was signed, and what was billed.
What changes between the Shop and Business plans for an electrical contractor?
Shop is $199 per month billed monthly with 3 office seats, 1,000 AI credits, the inbound AI voice and chat agent, dispatch recommendations, quotes, invoices, documents, and payments. Business is $399 per month billed monthly with 10 office seats, 5,000 AI credits, outbound text and call follow-ups, the fleet console, and the bid desk. Technicians are unlimited on both. AI usage beyond the included credits is metered as additional usage.
How does Tradecraft handle small projects with change requests?
Treat the project as a job with a quote. When the customer adds work, record the change in job notes, revise the quote, and have the customer accept the revision by e-signature. The accepted version converts to the invoice. Tradecraft is not a construction ERP with progress billing or retainage; for larger contracts you may need those tools as well.
Other trades and more to explore
Bring a scope change to a demo
Tell us about the lighting job that grew a circuit on site. We will walk through intake, crew scheduling, the revised quote, the signed change, and the invoice with your scenario.
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