Field service software by trade
Field service software built around your trade
Choose the work you do. Each page follows a real day in that trade through Tradecraft: the call nobody could answer, the schedule that had to change, the quote the customer approved, and the invoice that matched the work. The system is the same; the workflows are yours.
Trades
HVACHVAC software
Emergency no-cool and no-heat calls collide with installs and maintenance visits that fill the calendar days ahead.
Example: A diagnostic visit booked by the AI agent, dispatched with a reviewed recommendation, and quoted as repair or replacement options.
See the HVAC workflow
PlumbingPlumbing software
Calls arrive while every plumber is on a job, and one drain call that runs long can push the whole afternoon.
Example: A water heater call captured by the AI agent, fitted into the board with a reviewed recommendation, and quoted as three options that convert to an invoice.
See the Plumbing workflow
ElectricalElectrical contractor software
Scope changes on site leave the quote, the schedule, and the invoice telling different stories.
Example: A lighting upgrade captured by the AI agent, scheduled around a crew job, revised when a circuit is added, signed electronically, and invoiced from the accepted quote.
See the Electrical workflow
What stays connected in every trade
Four steps, one record. AI helps at each step; a person on your team makes each decision.
Intake
The AI agent answers calls and chat, captures the details you configure, and books into your availability.
Who decides: Your office reviews every booked job.
Schedule and dispatch
One board for planned work and new calls, a live map, and recommendations that explain their reasons.
Who decides: Your dispatcher applies every assignment.
Quote
Labor and materials from your pricebook, with Good, Better, Best options when a choice helps.
Who decides: Your technician sets the scope and your prices apply.
Invoice and payment
The accepted option becomes the invoice, sent with an online payment link and tracked until paid.
Who decides: Your team decides what is sent and when.
Which workflow fits your shop?
High call volume with planned installs
If emergency calls collide with installs that fill the calendar, start with the HVAC page. It shows how a no-cool call lands on an install day.
Open the HVAC pageService calls that change the afternoon
If one job that runs long can push the whole day, start with the plumbing page. It follows a water heater call from intake to a paid invoice.
Open the Plumbing pageScope and documentation that must match the bill
If scope changes on site and the paperwork has to keep up, start with the electrical page. It follows a lighting upgrade that grows a circuit.
Open the Electrical page
Plans for trade businesses
Flat platform fees billed monthly. Technicians are unlimited on every plan; you pay for office seats and get a pool of AI credits each month. AI usage beyond the pool is metered as additional usage, and card processing fees apply to online payments.
Shop
$199/mo
- Technicians
- Unlimited
- Office seats
- 3 office seats
- Included AI
- 1,000 AI credits per month
Inbound AI voice and chat agent, scheduling and dispatch recommendations, quotes, invoices, documents with e-signature, online payments, internal assistant, and team chat.
Business
$399/mo
- Technicians
- Unlimited
- Office seats
- 10 office seats
- Included AI
- 5,000 AI credits per month
Everything in Shop, plus outbound AI text and call follow-ups, the fleet console, the bid desk, advanced reports, and more integrations.
Enterprise plans have custom pricing and unlimited office seats. Full plan details and annual billing
Questions from multi-trade shops
Is Tradecraft a different product for each trade?
No. It is one platform. The trade pages show the same system through the workflows each trade runs most often: HVAC installs alongside emergency calls, plumbing service calls that reshape the day, and electrical scope changes that have to reach the invoice. You configure what the AI agent asks, your pricebook, and your schedule for your own business.
We do more than one trade. Which page should we read?
Read the page closest to your busiest workflow, then skim the others. Multi-trade shops use the same schedule board, quotes, and invoices for every job type. Technician skills help the dispatch copilot recommend the right person for each kind of call.
What does it cost, and does the price change with headcount?
Shop is $199 per month and Business is $399 per month, both billed monthly, with unlimited technicians. You pay for office seats, 3 on Shop and 10 on Business, and each plan includes a pool of AI credits. AI usage beyond the pool is metered as additional usage, and card processing fees apply to online payments.
Does Tradecraft replace our estimating, design, or compliance tools?
No. Tradecraft runs the business side of the work: calls, scheduling, dispatch, quotes, invoices, documents, and payments. Load calculations, plan takeoff, design, permits, and inspections stay with the tools and people you already use for them.
Start with your trade, then run the whole shop
Pick a trade page above, or bring a real week from your business to a demo and we will walk through it with you.
Built by a team from the trades. Read our story